Privacy Policy
Last updated: December 4, 2024
1. Introduction
Welcome to PyTurbCT ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our turbomachinery design software and services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Organization name and role title
- Account credentials (username and encrypted password)
- Billing and payment information
- Professional information (department, industry)
2.2 Usage Information
We automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (features accessed, time spent, interactions)
- License and activation information
- Technical logs and error reports
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our software and services
- To process transactions and manage licenses
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure cloud infrastructure with industry-standard certifications
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@ttsturbo.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: